Hyster enjoys a different relationship with our clients. We strive to produce complete client satisfaction created through world class production. Our objective is to foresee the needs of each and every customer along with deal with them with forklifts that provide the value, the performance and the reliability which they truly need.
At Hyster, we believe in starting with the client. We annually perform focus groups and offer an on-going voice of customer research both online as well as in the field. We have over 400 design engineers to translate that input into smart designs by implementing our thorough review gate process. Advanced tools and virtual prototype builds help ensure the best equipment practices come together. Other advanced tools including virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
All of our machinery are subjected to environmental, virtual and physical tests, so as to ensure the lowest cost of ownership and total dependability. Not only do we test against our own standards, but we are also continually testing against the competition's products. Our final tests happen in real-world customer applications in order to make sure that our products have met our highest standards.
Demand-Flow Manufacturing That is Smart and Lean
Hyster's manufacturing is world-class driven by its Demand Flow Technology or DFT. Each aspect of plant operation is driven by DFT lean manufacturing principals toward a single objective: to provide total customer satisfaction and flawless quality 100 percent of the time, each and every time.
Total Quality Each Time
Hyster utilizes an integrated Manufacturing Execution System or MES to initiate excellence from the start. The MES is responsible for managing production flow. The MES coordinates line activities like for example part sequencing and quality verification. It also utilizes torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits in each and every shift. These audits actually hold every employee accountable for consistent quality, combined with the 5s workplace organization in place to help us attain it.
Hyster offers a variety of excellent features as standard with all our products. By remaining devoted to our focus on both safety and quality, and by being innovative from start to finish, we deliver several of the best material handling equipment on the market. These are just a few of the reasons Hyster has become a leader within the industry.